Welcome to the Privacy Policy for LuckyNiki. This page explains how we collect, use and protect the personal information you give us when you register, play or otherwise use our services. We take your privacy seriously and set out below the types of data we hold, how we use it and the options you have to manage your information.
We collect a range of information needed to run accounts, process payments and keep play safe and fair. This includes personal data, technical information and transactional records.
Personal data may include your name, date of birth, residential address, email address, telephone number and identity documents where required for verification. We also collect payment details when you deposit or withdraw funds - payment card or e-wallet identifiers are processed in line with card industry standards.
Technical data covers information about the device and browser you use, IP address, device identifiers, operating system, log files and pages visited. This helps us deliver the site, prevent fraud and troubleshoot issues.
Transactional data includes details of deposits, withdrawals, bets, game activity, promotional activity and any messages you send to our support team. We keep this information to manage your account and to comply with safety and anti-fraud checks.
We use information to set up and operate your account, process payments, verify identity, respond to queries and detect suspicious activity. We also use data to administer responsible gambling tools, handle disputes and comply with legal obligations. Where permitted, we may use aggregated or anonymised data for internal analysis and service improvement.
We protect your information using technical and organisational security measures, including encryption for data in transit and access controls on our systems. Access to personal data is restricted to staff who need it to perform their role. We retain data for as long as necessary for business, legal and regulatory purposes.
We use cookies and similar technologies to remember your preferences, support secure login, measure site performance and show relevant content. Some cookies are essential for the service to function, while others are optional and used for analytics or marketing. You can manage cookie preferences via your browser or our cookie settings tool.
You have rights to access personal data we hold about you, request correction of inaccurate information, and request deletion in certain circumstances. You may also object to or restrict processing and request portability of your data where applicable. To exercise these rights, contact our support team.
To request access, correction or deletion, log in to your account and use the account settings where available, or contact support. We may need to verify your identity before acting on requests and some information may be retained where legally required or to protect against fraud.
We share personal data with service providers who process information on our behalf, such as payment processors, identity verification services and fraud prevention partners. We may also disclose information when required by law or to protect our rights. All third parties are required to protect your data to comparable standards.
We may update this policy to reflect changes in our services or legal requirements. When we make significant changes we will notify you via your account or by other appropriate means. If you have questions about this policy, contact [email protected].
Lucky Niki is committed to handling your information responsibly and keeping you informed about how we protect your privacy.
